- Driveway and garden Gates
- Automation and Access control systems
Our warranties : Driveway and garden Gates
Your gate and wicket have a 25 year basic warranty.
An option allows you to get a lifetime warranty!
This gives you direct and privileged contact with the manufacturer! It is first of all because we are involved in the production of our joinery that we can offer you a tailor-made and adapted after-sales service.
100% covered repairs! We will replace your product with another model if we cannot repair your product.
the lifetime warranty in detail
How do I return my product?
To make the most of your products and your guarantees, here are some rules to follow:
- Check your product from the moment it is received
- Check the conformity of all technical characteristics
- Compliance of the order
- Good general condition of the product
- Keep your invoices as well as your installation, installation and maintenance instructions
Once this request has been processed and validated, you can then return the equipment to us only in its original packaging. You will then be reimbursed in full for your order within a maximum of one month.
Before contacting our advisors, remember to bring your purchase invoice with you and do not hesitate to contact us; take pictures of the problem encountered. You will be asked to provide this information in order to open an after-sales file.
Our guarantees : automation and access control systems
Your automation or access control system has a guarantee of 2 to 5 years, depending on the brand.
This gives you direct and privileged contact with the manufacturer! It is first of all because we are involved in the production of this product that we can offer you a tailor-made and adapted after-sales service.
How do I return my product?
To make the most of your products and your guarantees, here are some rules to follow:
- Check your product from the moment it is received
- Check the conformity of all technical characteristics
- Compliance of the order
- Good general condition of the product
- Keep your invoices as well as your installation, installation and maintenance instructions
- If you have opted for the classic guarantee, you have a 30-day period of repair. During this period, you can contact our advisors if you wish to return your product.
Once this request has been processed and validated, you can then return the equipment to us only in its original packaging. You will then be reimbursed in full for your order within a maximum of one month.
Before contacting our advisors, remember to bring your purchase invoice with you and do not hesitate to contact us take pictures of the problem encountered. You will be asked to provide this information in order to open an after-sales file.
