INDEPENDENT customer reviews

Mister Gates Direct is working with global partners to collect and analyse its customer reviews.


A social network specialised in home, design and renovations, where you can exchange ideas about your current house projects. It is a large directory of professionals showcasing their work to more than 45 million homeowners looking for inspiration. Great minds think alike and Houzz is gathering 2.5 million of them in the UK and about 50,000 home improvement professionals. With more than 11 million photos, it’s the reference website when you’re looking to improve your home.

Mister Gates Direct in Birmingham, West Midlands, UK on Houzz     

Your opinion is important to us

To improve our products and services on each level, from the moment you visit Mister Gates Direct, to receive adequate feedback from our customer services (by phone, by online chat and by e-mail) until we have delivered your order at your door, we appreciate taking your time to collect your comments. When necessary, we will come back to you with relevant and useful feedback.


Is an independent company that collects feedback, ratings and reviews from real customers that is genuine and impartial. A possibility for customers to evaluate services and products. Click HERE to find our Verified Reviews certificate and below our most recent ratings by real customers.

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If you have any enquiry about your order, you can contact us with your customer account.

For any questions, please send us an email at [email protected]

Opening hours of our customer services:


Tuesday to Saturday: 8:30am - 12:30pm and 2:00pm - 6:00pm


Monday to Thursday: 8:30am - 12:30pm and 2:00pm - 6:00pm

Friday: 8:30am - 12:30pm and 2:00pm - 5:00pm

You can contact us during these hours :

  • Monday : 08:30 - 12:30 - 14:00 - 18:00
  • Tuesday : 08:30 - 12:30 - 14:00 - 18:00
  • Wednesday : 08:30 - 12:30 - 14:00 - 18:00
  • Thursday : 08:30 - 12:30 - 14:00 - 18:00
  • Friday : 08:30 - 12:30 - 14:00 - 17:00
  • Saturday : 08:30 - 12:30 - 14:00 - 17:00
  • Sunday : Service closed
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